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Essential Professional Skills, Leadership and Performance Improvement

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Overview

19 June 2023

This five-day course has been designed to introduce a variety of fundamental perspectives on basic skills essential for participants to be able to write, read, speak and use numbers at a level necessary to function and progress at work and in society.  

The course will focus on the professional skills which enable people to develop effective performance across a wide range of settings since the survival of most organisations in this dynamic and complex environment rest squarely on how they leverage on these key skills.

Using participants’ own organizations as cases, participants will explore how and when they can participate usefully in the social and economic life of the organization and look for opportunities to start their own businesses and improve the performance of businesses.

Professional skills, leadership and performance improvement in 21st Century at all levels are becoming increasingly dynamic and complex. Both the public and private sector organisations are confronted by environmental factors such as economic, political, sociological, technological, and legal challenges. The need for leaders and managers at all levels to successfully meet these challenges requires a comprehensive appreciation and understanding of their roles, goals and the expected competencies. To attract and retain top talent, organizations need to provide opportunities to learn and grow. Staff development programs have become a critical talent management tool, helping leaders, managers, and recruiters build their talent pipelines. The course will be facilitated by world renowned experts in Human Resources Management and Personnel Development, Interpersonal Skills and Talent Management. In this course, our experts and consultants will share the peak skills that can optimize staff performance to attract and retain talent and help them develop the skills that keep your organization competitive

Related Sustainable Development Goals
  • SDG5
  • SDG8
  • SDG9
  • SDG12
  • SDG4
  • SDG11
Related Courses
  • Management
  • Innovation
  • Entrepreneurship
  • Economy
  • Investment
  • Leadership
  • Performance Improvement
  • Artificial Intelligence
  • Data Science
  • Knowledge Management
  • Technology Transfer
  • Digital Transformation
Location

London, Greater London, England, United Kingdom

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  • UK
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Contact Us
To register/enquire about this course and all our various comprehensive list of courses and workshops, please contact us (admin@wasd.org.uk) and if you have any question and/or if you would like to request a training workshop/program not listed in our portfolio please contact our training coordinator Janet Snow at: janet.snow@wasd.org.uk.
Registration and Fees

Included in the workshop fee, the following learning materials will be provided:

  1. Admission to all sessions including all coffee/tea breaks and lunches.
  2. All overhead slides.
  3. Case studies (print and video).
  4. Copy of one volume of World Sustainable Development Outlook book series.
  5. Certificate of attendance from Queen Mary University of London and WASD.
What will you learn
  1. Understanding the key challenges employees face in leading complex organisations and be able to find new ways of thinking and problem solving.
  2. Working and influencing dynamics in organisations, including effective team and networks development.
  3. Recognising cultural awareness and citizenship makes international cooperation easier. Respecting diversity allows creativity and imagination to flourish developing a more tolerant society.
  4. Subjects covered within the course will include: introduction to organization; team effectiveness; communication skills; and talent management.
Program Structure
  1. There will be an activity or set of activities for each session. These activities will be designed to help you engage with the introduction to the theories explored within the workshop.
  2. Your tutor will be on hand to guide you through the course and will expect you to bring to bear personal experience and reflection on the topics covered.
  3. Group work will be required for participants to engage in the course. Such activity allows participants to embed the new knowledge within their experience through active discussion and challenge.

DAY ONE (Organization)  
Arrival refreshment, registration and welcome
General introduction
Understanding the essential pillars of the organization
Understanding the problem in your organization
Group exercise and personal reflection

DAY TWO (Interpersonal Skills) 
Arrival refreshment and reflection on day 1
Your goals and how to achieve them
Interpersonal skills and capabilities
Negotiation skills and conflict resolution
Group exercise and personal reflection

DAY THREE (Communication Skills) 
Arrival refreshment and reflection on day 2
Effective time management
Effective communication skills
Negotiation skills and conflict resolution
Group exercise and personal reflection

DAY FOUR (Team Effectiveness) 
Arrival refreshment and reflection on day 3
Team cohesiveness and effectiveness
Building and leading the team
Performance indicators for effective teams
Group exercise and personal reflection

DAY FIVE (Talent Management) 
Arrival refreshment and reflection on day 4
Get tips on how to be more confident and succeed in your job interview
Understand how you will be assessed and tested
Group exercise and personal reflection
Certificates and next steps

Target Participants
  1. The workshop covers materials for all levels from supervisory through to senior level.
  2. Government officials: minsters, undersecretaries, directors, etc.
  3. Private sector: CEOs, managers and directors responsible for transformation, project, programme, performance, excellence, knowledge, innovation or change management.
  4. Experienced managers who have significant futures oriented management responsibilities, and who are interested in reflecting on their own experience and discovering new ideas.
  5. Academics including vice chancellors, deans, heads of departments, researchers and students who are interested in leadership and in being part of an engaging educational experience that explore the challenges and opportunities that face organizations.
  6. Youth, NGOs (voluntary) and civil society groups (public).
  7. Professionals, SMEs, Start-ups and other stakeholders.
Benefits for Employers
  1. Understand evolving organisational requirements.
  2. The opportunity for employers to showcase their role in different fields.
  3. After completion of the course, participants (supported by their tutor) will be required to write a report describing what they have learnt and what is particularly relevant to their employers. They will be given the choice to focus on one single perspective or to build a hybrid model that will help their employers to achieve their strategic and tactical goals. This will help reassure the employers of the benefits of the programme and help consolidate managers’ understanding.

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