Prof. Tigineh Mersha
Tigineh Mersha is Professor of Operations Management at the Merrick School of Business, University of Baltimore, USA. He received his Bachelor of Business Administration degree from Addis Ababa University in Ethiopia and his MBA and PhD degrees from the University of Cincinnati in the USA. His research interests include service operations management, quality and productivity improvement, entrepreneurship and social entrepreneurship and management issues in developing countries. He has published in academic and professional journals including the Journal of Operations Management, International Journal of Operations and Production Management, International Journal of Service Industry Management, Omega: International Journal of Management Science and International Journal of Business and Entrepreneurial Behavior and Research.