Essential professional skills, leadership and performance improvement


Professional skills, leadership and performance improvement in 21st Century at all levels are becoming increasingly dynamic and complex. Both the public and private sector organisations are confronted by environmental factors such as economic, political, sociological, technological, and legal challenges. The need for leaders and managers at all levels to successfully meet these challenges requires a comprehensive appreciation and understanding of their roles, goals and the expected competencies. To attract and retain top talent, organizations need to provide opportunities to learn and grow. Staff development programs have become a critical talent management tool, helping leaders, managers, and recruiters build their talent pipelines. The workshop will be facilitated by world renowned experts in Human Resources Management and Personnel Development; Interpersonal Skills and Talent Management. In this course, our experts and consultants will share the peak skills that can optimize staff performance to attract and retain talent and help them develop the skills that keep your organization competitive

  • This five-day workshop has been designed to introduce a variety of fundamental perspectives on basic skills essential for participants to be able to write, read, speak and use numbers at a level necessary to function and progress at work and in society.  
  • The workshop will focus on the professional skills which enable people to develop effective performance across a wide range of settings since the survival of most organisations in this dynamic and complex environment rest squarely on how they leverage on these key skills.
  • Using participants’ own organizations as cases, participants will explore how and when they can participate usefully in the social and economic life of the organization and look for opportunities to start their own businesses and improve the performance of businesses.

What will you learn?

  • Understanding the key challenges employees face in leading complex organisations and be able to find new ways of thinking and problem solving.
  • Working and influencing dynamics in organisations, including effective team and networks development.
  • Recognising cultural awareness and citizenship makes international cooperation easier. Respecting diversity allows creativity and imagination to flourish developing a more tolerant society.
  • Subjects covered within the workshop will include: introduction to organization; team effectiveness; communication skills; and talent management.

Benefits for employers

  • Understand evolving organisational requirements.
  • The opportunity for employers to showcase their role in different fields.
  • After completion of the workshop, participants (supported by their tutor) will be required to write a report describing what they have learnt and what is particularly relevant to their employers. They will be given the choice to focus on one single perspective or to build a hybrid model that will help their employers to achieve their strategic and tactical goals. This will help reassure the employers of the benefits of the programme and help consolidate managers’ understanding.

Course material

Included in the workshop fee, the following learning materials will be provided:

  • Admission to all sessions.
  • All overhead slides.
  • Case studies (print and video).
  • Certificate of attendance.
  • E-copy of the workshop main text book


To register for the workshop please contact Janet Snow at: